Puget Sound Energy · Recommended Energy Professional

Smarter Heating For your Apartment Community

A no-cost thermostat upgrade through Puget Sound Energy's multi-family incentive program, professionally installed.

15+ years serving multi-family communities · Installed by Neal Lighting Services

The device

The Mysa Thermostat

  • Clear display
    Mysa displays the room temperature, with touch buttons to adjust it.
  • Built-in scheduling
    Build heating schedules that match each resident's daily routine.
  • Remote control (optional)
    Adjust temperature from work, vacation, or the next room using the Mysa app.
Mysa thermostat in use: app control, wall-mounted device, and scheduling
Program Benefits

Why Choose the Mysa Thermostat Upgrade

Zero Cost

The PSE rebate covers equipment and installation. We submit the application with your signature for approval, then schedule installation at your convenience.

Simple Manual Controls

Easy up/down arrows for everyday use. Wi-Fi and app features are entirely optional. We provide instructional video and bilingual print materials to tenants in advance so management isn't troubled by questions.

Fast, Low-Disruption Installation

Each apartment takes about 15 minutes. With management's assistance gaining access, we complete up to 100 thermostats per day. If a unit is skipped, we'll attempt another visit before completing the project.

Smart Features Available (Optional)

The app for programming and remote control is entirely optional. Property managers can also use it to remotely control heat settings in vacant units or those under renovation.

Built for Electric Heat

Compatible with all baseboard and in-wall electric heaters. Tenants benefit from precise temperature control, avoiding the wide variation common with manual thermostats. Mysa is top-rated by all agencies.

Up to 4-Year Warranty Coverage

Mysa provides a 2-year warranty, with an additional 2 years for thermostats professionally installed through this program. Neal Lighting Services will also replace any thermostat with a new device for one full year.

The Process

How It Works

01

We Submit the Application

We prepare and submit the PSE rebate application with your signature for approval.

02

Schedule Installation

Once approved, we coordinate a schedule that works best for your team and residents.

03

Professional Installation

Our technicians install up to 100 thermostats per day — about 15 minutes per unit.

Eligibility

Is your community a fit?

The PSE multi-family incentive is built for electrically heated multi-family buildings. If you're not sure, we'll review your property in a quick call and confirm eligibility before any paperwork.

Check My Property
  • Multi-family property in Puget Sound Energy service territory
  • Multi-family units with baseboard electric or wall mounted heating systems
  • Existing manual line voltage thermostats
  • Owner or property manager authorized to sign the PSE application
From the field

What property teams say

Neal Lighting handled everything — application, scheduling, resident notices. Our owners didn't have to lift a finger and the install was finished in two days.
Property Manager·120-unit community, Bellevue
The Mysa thermostats look great and residents love the simple controls. Vacancy heat settings alone have already paid off for us.
Regional Director·Multi-family portfolio, King County
About Neal Lighting Services

A modern heating upgrade at zero cost.

Neal Lighting Services has supported multi-family owners and property managers for more than 15 years with utility-funded efficiency upgrades.

Through PSE's multi-family incentive program, we offer no-cost thermostat replacements for communities with baseboard or in-wall electric heat.

The Mysa thermostats have proven extremely reliable and are top-rated by all agencies. Mysa provides a 2-year warranty, with an additional 2 years for thermostats professionally installed through this program. Neal Lighting Services will also replace any thermostat with a new device for one full year.

FAQ

Common questions

Is there really no cost to the property?

Yes. PSE's multi-family incentive covers both the Mysa thermostats and our professional installation labor. There is no invoice to the property or to residents.

Do residents need to use the Mysa app?

No. The thermostat works as a simple up/down wall control out of the box. The app is optional for residents who want scheduling or remote control.

How long does installation take per unit?

About 15 minutes per apartment. With management's help coordinating access, we typically complete up to 100 units per day.

What if a unit is occupied and we can't get in?

We attempt re-entry on a follow-up visit before closing out the project, and we coordinate with management on notice windows that work for residents.

What kind of warranty is included?

Mysa provides a 2-year warranty, plus an additional 2 years for thermostats installed through this program. Neal Lighting Services will also swap any failed thermostat for one full year.

Ready to Upgrade Your Community?

Contact Neal Lighting Services to learn more about the PSE multi-family incentive program and schedule your installation.

Schedule an Installation